Community-specific crises, such as racial tensions, public health emergencies, or economic downturns, are not uncommon. Click here to review plans and resources. A well planned communications plan should include:

• Inclusion of Community Leaders and Stakeholders: Collaborate with community leaders, local organizations, and stakeholders to foster dialogue and ensure diverse perspectives are considered in the response.

• Provide Clear and Inclusive Messaging: Develop and distribute information that is accessible and culturally sensitive, ensuring it reaches all community members, including those with language barriers or disabilities. Click here for DEI and ADA best practices.

• Utilize Multiple Communication Channels: Leverage a variety of platforms, such as social media, community meetings, and local media, to disseminate information and updates, ensuring widespread reach.

• Promote Transparency and Accountability: Share regular, factual updates and be honest about the situation, acknowledging uncertainties and the steps being taken to address the crisis.

• Offer Support Resources and Services: Provide information about available resources, such as mental health services, financial assistance, or community support programs, to help those affected by the crisis.