dEI/ADA
Understanding and respecting the cultural backgrounds, diversity and communication preferences of a community is crucial for effective government communications efforts. Click here to learn more about DEI & ADA best practices when creating your crisis communications plan.
Organization
Communications Organizational Chart
A Local Situation Room should always have a crisis organization charts. Click here to review a sample Emergency Operations Center (EOD) organizational chart. An effective communications strategy requires a clear organizational chart outlining:
Chain of Command: Identifying key personnel responsible for communication.
Information Flow: Ensuring that accurate information is disseminated promptly.
Public Relations Team: Managing media relations and public announcements.
Press/MEdia
Keeping the local press and media up to date in a crisis is imperative to maintaining control of the narrative. Click here to learn more about press relations.
Social Media
In our modern world, social media is the fastest method for sharing information to the public. Click here for crisis communications social media resources.